RESOURCES: Printing Guidelines, Product Template Files, and Paper & Plastic Materials
Please use these guidelines to ensure that the print orders we produce for you on 815print.com will look as close as possible to what you have designed.
The minimum recommended print resolution is 300 dpi for all raster images that are supplied to us. Using or creating images less than 300 dpi may result in a blurry and pixelated appearance. This applies to any graphic, photograph, or text image. Images taken from the internet will almost always result in poor quality print reproduction, because website images (raster images such as .png and .jpeg) are often set at a resolution of 72 dpi to allow for faster page loading.
Galleon Innovative, Inc. (815print.com) will contact you if a resolution problem is discovered; however, we are not responsible for low print resolution if the artwork supplied to us was low resolution. So please check your files carefully before submitting or uploading.
Prepare your files in CMYK for full color print production to get the most accurate result from file to print. We can work with files in RGB, but they will be converted to CMYK for print production. We can also work with files saved with Pantone Spot Colors, but note that most Pantone Colors will not be exactly matched when converted to CMYK.
If color matching is crucial, this includes specific Pantone matching or required Delta E parameters, your job will need to be processed and produced in our Custom Print Division. Contact Galleon Innovative, Inc. to discuss the details of your project.
PLEASE NOTE: Galleon Innovative, Inc. (815print.com) guarantees that its prints will meet CMYK industry standards. “Match-print” color fidelity is not guaranteed with CMYK (4-color process) and we cannot prevent slight color shift throughout an order that is printed CMYK (4-color process). Furthermore, because we cannot control the color reproduction of a customer’s computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears on your monitor. Galleon Innovative, Inc. is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colors. Galleon Innovative, Inc. is not liable for the final color appearance of a UV coated product.
We recommend supplying files in the .PDF format. You may also supply .EPS or .AI files for your print jobs. Fonts should be embedded or saved to outlines. Remember to flatten your files before uploading especially if transparencies are used in your designs (See Transparency below).
All items ordered from the 815print.com website require that artwork be uploaded to print or produce your job(s). During the checkout process, each item will include a file upload button to upload your art files. Artwork files for each item should be uploaded individually for each side that requires printing. For example, an item that requires printing on both the front and back sides should have two separate art files – one for the front side and one for the back side.
Do not upload extra files during the online order process, such as extra photos, proofs, or samples, because they might be misconstrued for final artwork. If ever such files are needed by 815print.com prior to producing your job, we will contact you to supply them.
Bleeds must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.
Please keep all text at least 0.125″ inside the cut-line.
– The bleed for standard items is 0.125″.
– The bleed for booklets and presentation folders is 0.25″.
– The bleed for banners and signs is 1.00″.
See or download the specific item from our Product Templates for bleed, cut, and safe lines and guides.
Borders should not be set too close to the cutline, because it may be cut off-center slightly during finishing. Our processes and personnel aim for total accuracy; however, printed borders have a tolerance of + or – 0.08″.
Files and Proper Rotation
Files submitted are printed HEAD to HEAD as-is based off your files. The HEAD is always the top of your file.
Make sure to set up your files so that when printed HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally.
If you would like your back file to be upside down, please send your artwork as shown below.
If you have a fold-over or greeting card, please send your artwork as shown.
Never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and “Flatten Transparency” before sending.
Setting up a SPOT UV job
When creating a Spot UV job, you must include a Spot UV template file along with the regular print file(s). The Spot UV template file is used to show where the UV coating needs to be applied.
We recommend creating Spot UV template files in a vector based program such as Adobe Illustrator.
Please only use solid 100% K (black) to indicate where you would like the UV. White will indicate where no UV is. Do not use shadows, glows or grayscale images.
Blues that appear Purple when printed CMYK
When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan (C) and Magenta (M) values.
Blue is close to purple in the CMYK spectrum. Use a low amount of magenta whenever using high amounts of Cyan to avoid your blues appearing purple.
Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.
Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than Black (K) in your grayscale image, there is a chance that the color will vary.
To eliminate all values other than Black (K), use your Channel Mixer (adjustment layer) in Photoshop, then click “Monochrome” and adjust accordingly.
Printing Rich Blacks
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.
For products that are printed onto paper stocks, we recommend using the following color values:
C 60 M 40 Y 40 K 100
For products that are printed with dye-sublimation (Polyester Banners, Table Covers, etc.), we recommend using the following color values:
C 100 M 100 Y 100 K 100
Edge cracking and Fold Line Cracking
Cracking of the edges of a business card sometimes occurs when the card contains high values of ink, especially with dark colors.
This usually happens on a small amount of cards throughout the order. However, to prevent this, use lighter colors or if you must use dark colors, use as little ink as possible.
Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent cracking. As the item is used and folded repeatedly, cracking will eventually happen.
There may be many causes for Banding. Banding can occur during file exporting from certain graphics programs. Too many gradient steps may cause banding. Transitions from a very light color to a dark color within a small area will cause banding. If you use a gradient, make sure it has enough room for a smooth transition.
To prevent this, check your digital files for these potential causes before uploading.
Pantone Colors and Color Matching
If your job is not being custom printed to match a specific Pantone(s), convert all your Pantone colors into CMYK before submitting your order.
Always convert Pantone spot colors to CMYK and “Flatten Transparency” before sending.
Note: If you use Pantone colors in a job that will print CMYK, your job may print with undesirable colors. Most Pantone Colors will not be exactly matched when converted to CMYK.
If exact color matching is crucial, we recommend contacting us for custom Pantone or Delta E color matching.
Plastic Business Cards
– Clear Plastic Business Cards are transparent.
– Frosted Plastic Business Cards are semi-transparent.
– White Plastic Business Cards are opaque.
CMYK Printing on Clear Business Cards and Frosted Business Cards will come out slightly lighter than average compared to other materials. This is due to the fact that these materials are transparent and semi-transparent respectively.
In addition, since there is no white in CMYK, the white (no printing) area in your art file will be transparent on Clear Business Cards and semi-transparent on Frosted Business Cards.
Regarding printing a rich black on Plastic Business Cards, please make sure to not exceed C 60 M 40 Y 40 K 100 as values. Do not use all 100 values for CMYK because the extra ink will not absorb into the material and can cause drying problems and other issues.
Clear Plastic Business Cards may have some small light scratches throughout the order. This is due to the manufacturing process as well as handling during production. To help compensate for this, over-runs are provided with each order to help meet the required quantity. Clear plastic cards will come with a thin protective layer on one side that can be peeled off. This is to prevent the cards from scratching during packaging and shipping.
We can only use one type of foil per order. For example, you can not order a Foil job with Gold foil on the front and Silver foil on the back. Foil job files are set up just like our Spot UV job files. You must provide a separate Foil mask template file: black in the areas you want the foil and white in the areas you do not want the foil. All black areas should be solid 100% K with no other added colors. If you order a Foil job with Spot UV, you’ll need to provide separate mask template files for the Foil (foil mask template) and UV (spot uv mask template), in which case you may be required to provide up to 6 separate files.
Please Note: the Foil and UV coating can’t overlap, both should be at least 0.0625″ (1/16″) apart to avoid foil peeling off. Also, avoid using small / fine text or lines for foil objects. For best results, please make sure that foil coverage is less than 50% of the entire print side. Furthermore, be aware that there may be up to a 0.0625″ (1/16″) shift on the placement of the foil. Keep this in mind if you are trying to align foil with other printed artwork on the item. We recommend creating mask template files in a vector based graphics program such as Adobe Illustrator.
Multi-Color Foil Jobs
With Multi-Color Foil jobs, you can turn a wide range of CMYK colors into multi-colored foils. A special processed foil system is used to create an array of foil colors. For an Multi-Color job, you must include a Multi-Color mask template file along with your CMYK file. The mask template file indicates where the Multi-Color Foil will be applied. The file setup is the same as Spot UV. Use 100% Black (K) where the Multi-Color Foil needs to be applied and white where the Multi-Color Foil is not applied.
Please remember to upload separate files.
Make sure the mask template file(s) and the CMYK print file(s) are aligned. They should match exactly in size and position.
Multi-Color Foil works best on lighter colors. The darker the CMYK color, the less vibrant the Multi-Color Foil appears.
Do not use very thin or small text and artwork with Multi-Color Foils. Use San Serif fonts above 12 point for best results.
We recommend creating mask template files in a vector based graphics program such as Adobe Illustrator.
If you would like plain silver Multi-Color Foil appearance, make sure to have at least 15% Black (K) in CMYK print file area in order to obtain the highest quality silver Multi-Color Foil effect. If you have Multi-Color Foil applied to a white area, it will have a very light silver foil appearance.
Designs with knockouts or reverses of Multi-Color Foil:
If your design includes a knockout or reverse of the Multi-Color Foil, please be aware that there may be white “peeking” around the knockout area and any CMYK printed ink color around it.
To prevent this, add a stroke to the Multi-Color Foil area in the mask template by 1 point. This will allow the Multi-Color Foil to bleed into the CMYK area, reducing the white “peeking” effect. In addition, you can also fill in the knockout area with a color to reduce the effect.
Here are rules to follow when creating your Booklets:
* Page counts start on the cover as page 1, inside cover as page 2 and so forth.
* Total bleed is .25” and total Safety is .5”. For example, an 8.5″ x 11″ booklet with bleed should be 8.75″ x 11.25″ total.
* Only single pages will be accepted. NO readers OR printers spreads.
* We prefer a multipage PDF file, but single page files are also acceptable.
Crossovers in booklets require extra attention. A Crossover is an image, text or other graphic element that goes from one page to another.
Designers must pay close attention to the crossover design and make sure it is as seamless as possible on the finished piece.
Do not use text or thin lines as crossovers. Big pictures work best.
Please Note: Due to the nature of saddle stitch binding, crossovers may not line up 100% on the final booklet.
Artwork done in InDesign or other layout software as spreads or facing pages must be saved out as single page PDF files. When creating your design, keep this in mind especially when doing crossovers. The easiest way is to create the bleed when creating your document.
If you create your document in InDesign, make your page size the cut size and your margin size 0.25” for safety for a 0.5” total.
Then, click the More Options button. It will reveal Bleed and Slug settings. Enter 0.125” as the bleed for a total of 0.25”. When your ready to export your booklet as a PDF, make sure to Use Document Bleed Settings in the Marks and Bleeds menu setting.
Be sure to embed fonts or “Create Outlines” on fonts for all print jobs.
Many sheets are cut at the same time. Therefore, there will be some variance throughout your print job. This variance is generally 1/32″ to 1/8″ depending on the material and specific product. A “Safe Line” is specified on our Product Templates to specify where text or images should stay within (excluding bleeds that are intended to be cut). When designing, be sure to not put relevant text or images outside the “Safe Lines”.
Product Template Files
Below are downloadable PDF file templates for products available on 815print.com. These templates can be opened in a graphics software program such as Adobe Illustrator to create your artwork. Each template is set to the proper size, includes bleed lines, and has the “Safe Line” in light blue on a separate template layer. In addition, guidelines are included in the templates where folding will occur – if applicable to the product.
TRI-FOLD / LETTER FOLD
DOUBLE PARALLEL FOLD